Essential Tier

Essential Tier:

Essential Managed Security Services (8×5 Monitoring)

Get started with foundational security visibility and expert triage.

The Essential Tier is designed for organizations beginning their cybersecurity monitoring journey. It delivers core SIEM monitoring, daily alert triage, and actionable reporting — giving you continuous visibility into your environment during business hours and quick notification when suspicious activity occurs.

What’s included:

• Business-hour monitoring (8×5): Continuous log analysis during your core operating hours.
• Event correlation & triage: Analysts investigate and validate suspicious events.
• Daily summary reporting: Clear insight into incidents, anomalies, and trends.
• Rule tuning & optimization: Continuous refinement to reduce noise and improve accuracy.
• Incident notification & escalation: Immediate communication when actionable events are detected.

Best suited for:

• Mid-size organizations with limited internal security staff.
• Companies beginning SIEM integration or new to centralized monitoring.
• Businesses seeking compliance-aligned logging and visibility (PCI, HIPAA, ISO).

Key benefits:

• Affordable entry point into managed detection and response.
• Detects early signs of compromise within business hours.
• Reduces false positives and alert fatigue.
• Establishes a strong foundation for scaling to 24/7 coverage.

Upgrade Path:

As your monitoring needs grow, upgrade seamlessly to the Advanced Tier for around-the-clock detection and response.